Refund policy

Return Policy

At Rosebound Bookshop, we want you to love every purchase. As a small independent bookstore, we carefully curate every book and gift in our shop, and we appreciate your support. Please review our return policy below.

Returns

We gladly accept returns within 14 days of purchase (or 14 days of delivery for online orders) with the original receipt or proof of purchase.

To be eligible for a return, items must be:

  • In new, unread, and resalable condition

  • Free of damage, writing, stickers, or folded pages

  • Returned with the original receipt or proof of purchase

Approved returns will be refunded to the original payment method.

Final Sale Items

The following items are final sale and cannot be returned or refunded:

  • Blind Date with a Book purchases

  • Signed books

  • Special orders

  • Digital products

  • Sale and clearance merchandise

  • Gift cards

Damaged or Incorrect Orders

If your online order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at hello@roseboundbookshop.com.

Please include:

  • Your order number

  • Photos of the damaged or incorrect item

We'll gladly arrange a replacement (if available) or issue a full refund.

Lost Packages

Rosebound Bookshop is not responsible for packages marked as delivered by the shipping carrier. If your package is lost in transit, please contact the shipping carrier to begin a claim. We're happy to assist by providing tracking information if needed.

Refund Processing

Approved refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Questions?

If you have any questions about your order or this policy, we'd love to help. Please contact us at hello@roseboundbookshop.com.